Scrum Master

Start date: as soon as possible

Position type: permanent

Work schedule: full-time

Number of hours per week: 37.5 hours

Hybrid position: remote work and office

What if your next challenge gave you the opportunity to help teams work better together and maximize value creation?

Are you known for your facilitation skills, your ability to empower teams and foster their autonomy, and your commitment to continuous improvement? Do you believe that agility is more of a mindset than a methodology, and that nothing motivates you more than seeing a team grow in confidence and effectiveness? If so, this opportunity is for you!

For nearly 35 years, Vigilance Santé has been developing solutions, including RxVigilance, that help healthcare professionals make better decisions. Here, work-life balance isn’t just a buzzword, it’s a reality, and every team member plays a direct role in the company’s success.

But beyond what we do, what truly matters is how we do it.

• We value ideas, open communication, and respectful discussions.
• Here, you're not just a number: every person truly matters.
• We break down silos through company-wide meetings where everyone can share how they contribute to the company's success.
• We celebrate achievements and important life milestones.
• Autonomy isn't just encouraged, it's part of our everyday reality.

Your Role

Reporting to the Vice President, People and Organization, you will be part of the Agility and Project Management team, a team dedicated to supporting others by providing the tools, practices, and guidance they need to manage their projects effectively and independently. On a daily basis, you will support delivery teams in putting agile principles into practice and help strengthen the organization's agile culture.

Your impact will be felt in the teams' day-to-day work: you'll help them stay focused on their priorities, make their work visible, quickly remove obstacles, and deliver more smoothly and efficiently. You'll empower teams to organize themselves, continuously improve, and succeed together. This is where collective performance takes shape, and where you make a real difference.

More specifically, you will:

Supporting Delivery Teams:

• Coach delivery teams toward greater autonomy, helping them deliver valuable increments that meet the Definition of Done.
• Facilitate Scrum events (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective) and gradually empower teams to take ownership of these practices.
• Support Product Owners in maintaining a clear, well-managed Product Backlog and in planning activities.
• Help remove obstacles that slow down the team by addressing them at the appropriate level.
• Make work progress and delivery flow visible in Jira, and help teams use this data to drive continuous improvement.
• Facilitate retrospectives that challenge existing ways of working and ensure follow-up on agreed-upon action items.
• Foster an environment of trust where everyone feels comfortable raising concerns, acknowledging mistakes, and questioning priorities.
• Support the evolution of agile practices toward more frequent and continuous delivery.

Organizational Agility:

• Contribute to the development of shared practices and frameworks for teams, including work visibility, impediment tracking, and feedback.
• Share your agile expertise through workshops, templates, and hands-on coaching.
• Facilitate end-of-project retrospectives and lead communities of practice, when applicable.
• Act as a go-to resource for Jira and Confluence, supporting team space configuration, best practices, and user training in collaboration with IT.

Your Profile

Essential Qualifications

• PSM I or CSM certification.
• Minimum of five years of experience as a Scrum Master, ideally supporting multiple teams.
• Strong command of Scrum and solid knowledge of Kanban, with the ability to apply both approaches thoughtfully based on context.
• Good understanding of the software development lifecycle.
• Proficiency in Jira (boards, workflows, filters, dashboards) and experience training users.
• Strong facilitation and coaching skills, with the ability to influence others without formal authority.
• Excellent communication skills in French and good proficiency in English, both written and spoken, to collaborate effectively with various stakeholders.

Nice to Have

• Experience administering Jira and Confluence (project, space, and workflow configuration).
• Advanced certification (e.g., PSM II, A-CSM) or Kanban certification.
• Experience supporting agile practices beyond software development teams.
• Knowledge of continuous delivery practices.
• Knowledge of the healthcare industry.

If your background is a little different but you see yourself in this role, we encourage you to apply!

Why Join Us?

At Vigilance Santé, we believe in trust, autonomy, and collaboration. You'll thrive in a flexible, supportive, and stimulating work environment where your ideas are genuinely valued.

What We Offer:

• Your time, your way: Hybrid work, flexible schedules, vacation time, and personal days.
• Your health and future: Group insurance, a group RRSP, telemedicine, an Employee Assistance Program (EAP), and health, safety, and wellness initiatives.
• Your growth: Professional development programs, learning opportunities, and a work environment that encourages autonomy and continuous growth.
• Making your everyday life easier: Company-provided IT equipment, financial assistance for ergonomic equipment, and free parking.
• A team that comes together: Quarterly team activities, a social club, an annual company party, and recognition programs, including Vigidollars, our internal recognition currency.

If this opportunity speaks to you, we'd love to learn more about you! Submit your resume through our website. Only candidates selected for an interview will be contacted.

Vigilance Santé is an equal opportunity employer and values diversity within its team.